Mariana ARGUETA CHÁVEZ is currently academic coordinator at Vatel Mexico in Mexico .
What is your background?
Since childhood, I’ve traveled a lot, both in Mexico and around the world, and I have always liked seeing how hotels work. I dreamt of studying abroad and seeing the country: Vatel Nîmes was, therefore, the perfect place to study in a multicultural environment. For two years, I had the chance to evolve in a new “family” of Chinese, Indians and French. The differences in language and culture are sometimes a real challenge!
Over the years, I learned about many jobs in the hospitality industry: banquets, reception, reservations, the role of the concierge, etc. Today, I'm in charge of sales and group reception services at the Chablé Resort & Spa, a position that gives me the perfect balance between office work and customer relations.
You have the chance to work for the most beautiful hotel in the world: tell us about Chablé Resort & Spa?
This hacienda built in the Mayan jungle mixes architecture and design: it is a very unique establishment in the Mexican hotel landscape. The hotel is also known for its exceptional spa, built around a cenote (underground natural well) and for its gastronomy: Jorge Vallejo, the hotel chef, is famous worldwide.
Receiving the Prix Versailles 2017 (World Architecture Award for Stores, Hotels and Restaurants) was a total surprise: we are very proud of this distinction. This award provoked public interest, increased our occupancy rate and above all, is the pride of Mexico: today, 80% of our clientèle are Mexicans. Previously geared toward international customers, my work now focuses on the Mexican market. My challenge is to stimulate people’s curiosity and encourage them to book a room.
What are your missions as Reservations Manager?
In the field:
In the office:
Three hashtags that describe you:
#multicultural #determined #committed
What would you say to those who have never been to Mexico?
We have everything in Mexico: beaches, cities, deserts, jungles, luxurious establishments, architectural heritage, a great culinary culture, a history that goes back to Pre-Hispanic times... It's an extraordinary country. Add to that a pleasant climate and access by sea, air and road: it is the ideal destination!
Photos © Karyn Millet Photography
Meet Thomas LeFevre, an esteemed alumnus of Vatel USA, whose journey from Paris to the pinnacle of the hospitality world exemplifies the very essence of resilience and excellence.Read more
Agathe's journey in the world of hospitality began with a deep-rooted love for travel and a desire to work in hotels. Her pursuit led her to Vatel.Read more
The journey of Louisa Mouthon from the world of Vatel to the world of entrepreneurship.Read more
More and more human communities consider ecotourism to be a solution that promotes their way of life, and preserves their culture and biodiversity surrounding them.Read more
Martin Rousset, a Vatel Nimes student, flew to Antananarivo for Vatel Madagascar’s specialization in ecotourism management for his last MBA year.Read more
The tourism sector, one that now attracts millions of young students throughout the world, is in tune with globalizationthat is currently being overturned by inequalities and environmental threats.Read more
Vatel Rwanda started in 2016, we began to prepare the first intake for 2018, headed by Nicole Bamukunde, a Rwandese graduate of Vatel, and who has worked in startups in her country, which is totally renewing itself.Read more
This last week of November, 339 5th year students competed in English for 1st place on the podium.Read more