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Morgane MAHIEU  - Vatel

Morgane MAHIEU

Sales and Marketing Manager

La Suite Villa
Class of 2016

Les Trois-Îlets, Martinique Return

A 2016 graduate with the MBA Special Events Management Specialization from Vatel Nimes, Morgane Mahieu began her life as a Vatelien with a tailor-made job: Sales and Marketing Manager at the Suite Villa, Martinique’s only five-star hotel. Testimonial

YOUR JOB IN A FEW WORDS:

A Sales and Marketing Manager makes sure that communication matches the service proposed. A service that he or she constantly optimizes through an appropriate pricing strategy and daily operational monitoring.

 

5 DAILY MISSIONS: 

  • Managing and checking prices
  • Digital communication 
  • Partnerships (tourist offices, travel agencies, service providers, etc.)
  • Supervision of reservations and greeting our guests
  • Mediation between management and operational teams

 

3 QUALITIES REQUIRED TO DO THIS JOB:

  • Creativity, curiosity
  • Taking calculated risks
  • Organization

 

3 VALUES VATEL TAUGHT YOU

  • Teamwork
  • Thoroughness
  • Exceeding your own limitations

 

3 THINGS TAUGHT IN THE SPECIAL EVENTS MANAGEMENT COURSE THAT YOU USE EVERY DAY:

  • How to innovate without compromising the expectations your guests have
  • Knowing how to negotiate avec les service providers and partners
  • How to optimize my time to be efficient

 

3 WORDS TO DESCRIBE YOUR LIFE IN MARTINIQUE:

  • Surprising: no one day is like another one.
  • Rewarding: both from a personal and professional point of view
  • Relaxing: the environment allows you to put all external stress into perspective

 

BEST MEMORIES OF VATEL:

No doubt, the organization of our fashion show for charity. A project at the end of our studies, with ups and downs, that we were lucky enough to make it happen. Once again, I was able to use what I’d learned in my academic courses and I learned how to stretch my own limits. 

 

YOUR BEST INTERNSHIP MEMORY:

My training Sofitel brand values, when I was the Assistant Sales and Banquets Manager at the 5* Sofitel Golfe d'Ajaccio Thalassa Sea & Spa. That was my first experience in a globally known hotel chain.

I was impressed to be a part of such a large entity, with its hierarchy. I understood the importance of having standards and procedures to maintain a long-term standards and boost client loyalty.

Working in an independent hotel with all the best practices in my mind for hospitality in a hotel chain, gives me the impression of knowing how to bring the best of two worlds together.

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